What we do

With dedicated teams for adults, children and young people, the Bush & Company case management service is organised on a regional basis.

With specialists in a wide range of disability fields including acquired brain injury, cerebral palsy, paraplegia, tetraplegia, complex orthopaedic injury and amputation we provide a responsive, cost effective and high quality service.

Following preparation of a comprehensive initial report our case managers’ responsibilities are extensive and include;

  • Delivery of an individual, personalised and highly professional case management service across a broad spectrum of disabilities.
  • Liaison assistance with experts, local statutory agencies and private services regarding the care and rehabilitation needs of a client
  • Consideration of options for care provision including agency provision vs private recruitment
  • Research, selection, appointment, training and induction of care staff on behalf of the client and their family in the case of private recruitment and assistance to ensure quality of service via agency provision where applicable
  • Assistance with the purchase of specialist equipment
  • All the support needed for, payment of wages and maintenance of the care team if required
  • Assistance with the organisation of any required housing adaptations or where necessary the location and securing of alternative accommodation.

Co-ordination of services

Our case managers offer a client vital assistance establishing, stabilising and maintaining supportive links and networks.

These links can be with a range of people and services, from solicitors to local voluntary groups and may include the following:

  • Research into and liaison with local community resources to enable the client to join in local social and leisure activities.
  • Liaison with independent specialist therapists to continue client rehabilitation at home or promotion of an enabling approach by care staff.
  • Liaison with specialist spinal injury and brain injury units.
  • Research into and liaison with relevant companies, regarding equipment purchase and maintenance contracts.
  • Liaison with specialist experts involved in the legal claim, regarding the exact level of care, equipment and housing needs.
  • Co-ordination of specialist service provision within the home.

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