Case Management Services

Our case management service gives a client access to specialist, individual, quality care at home. By following the care expert's report, the case manager can begin the recruitment of a skilled team of professionals to support the client.

Personnel Support and Training

Our case management service gives a client access to specialist, individual, quality care at home. Liaising with the client and family, the case manager can begin the recruitment of a skilled team of professionals to support the client.

Taking the strain out of recruitment

The case manager will assist the client to arrange and manage the recruitment process from beginning to end; from advertising the position and attending interviews, to taking up references and ensuring that the selected staff are inducted and trained according to the client’s individual and specific needs.

Financial Support

Our Case Management Service offers the client clear support and assistance with the financial aspects of care.

  • We offer computation and payment of monthly wages including NIC/PAYE deductions
  • Payment of statutory sick pay and statutory maternity pay
  • Payment of invoices
  • Monthly collection and banking of funds
  • Monthly payments to Inland Revenue
  • Monthly statement of expenditure on client's behalf
  • Administration of wages, monthly and annual returns
  • Completion of annual revenue returns
  • Responses to requests for financial information for legal purposes in relation to schedules of costs
  • VAT exemption administration
  • Responses to reference requests for mortgage applications

Organisation and Liaison Support

Our case managers offer a client vital assistance with stabilising and maintaining supportive links and networks. These links can be with a range of people and services, from solicitors to local voluntary groups and may include the following:

  • Research into and liaison with local community resources to enable the client to join in local social and leisure activities
  • Liaison with independent specialist therapists to continue client rehabilitation at home or promotion of an enabling approach by care staff
  • Liaison with specialist spinal injury and brain injury units
  • Research into and liaison with relevant companies, regarding equipment purchase and maintenance contracts
  • Liaison with specialist experts involved in the legal claim, regarding exact level of care, equipment and housing needs
  • Co-ordination of specialist service provision within the home.