What we do

Taking the strain out of recruitment

Our Employment Support Service is available to our Case Management clients who require the assistance of  Support Workers in their own home.

With the support of a dedicated HR team the case manager will arrange and manage the recruitment process from beginning to end; from advertising the position to attending interviews, taking up references, coordination of contracts and ensuring the selected staff are inducted and trained according to the client’s individual and specific needs.

Provision of rehabilitation support plans

Support plans are written in full consultation with clients to ensure their individual lifestyle choices, rehabilitation and therapy goals are taken into account. These are reviewed on a regular basis to ensure a person’s changing needs are met.

Effective ongoing management

Support workers are supervised regularly by their case manager who understands the needs of clients who have sustained serious injury. Clients are encouraged to provide feedback to ensure the service is appropriate to their needs.

Payroll support and services

Clear support and guidance is offered with the financial aspects of the calculation and payment of monthly wages including annual leave and statutory sick payments.

The Care Quality Commission (CQC) regulates all health and adult social care services in England by issuing essential standards of quality and safety and auditing services against these standards at least annually.

These standards include:

  • Involving People
  • Care and Welfare
  • Safeguarding
  • Safety
  • Suitability of Staffing
  • Supervising Support Workers

In November 2013 Bush & Company’s Employment Support Service was inspected and received an excellent report with no recommendations for further improvement.   The full inspection report can be viewed here.