Childhood is a precious time and when a child or young person suffers a catastrophic injury it’s paramount that they receive early intervention and support with their rehabilitation to ensure that childhood is as positive and fulfilled as it can be.
Our specialists in child and young people understand a child’s development, where they may need additional support through transition phases and the important role the family and carers play in sometimes very complex dynamics.
At Bush & Co our case managers who specialise in working with children and young people are hand-picked by our clinical management team. They are clinicians who are experienced in working with children following life-changing injuries, including ABI, SCI and limb loss and have robust, consolidated clinical skills having working in their specialism for some time. They have NHS and community experience and have an understanding of complex care.
In the face of immense challenges, Nichola has shown unwavering dedication in transforming the life of a young client who experienced spinal cord and traumatic brain injuries following a car accident in 2020. The accident involved the child’s three older siblings and mother, and each has suffered physical and psychological trauma following the accident.
In 2019, an 18-year-old client experienced a life-altering car accident that resulted in traumatic brain injuries. Throughout the challenges of their recovery journey, Dan has offered unwavering support and guidance as the lead case manager and continues to guide the client on their journey back to the life they enjoyed before the injury.
When supporting our children and young people we make a number of adjustments to our relied upon and trusted services. These include:
In doing so, our assessments and documentation for children and young people have meaning and don’t try to fit an online form or standardised report. This means children and young people are heard and are at the centre of all decisions affecting them. This also gives you as the legal team involved in the child’s life a true picture of them as a person whilst addressing fundamental areas important to the progress of paediatric cases.
Choosing to work with Bush & Co and our paediatric case managers means that you and your client have access to additional support under within one company, with clear and easy routes to:
Our children and young people case managers are supported by a clinical management team who have long service clinically and as a case manager working with children. Our Head of Case Management is a Caldecott Guardian to protect the interests of all children and young people in our care and our Chief Medical Officer is a paediatric consultant with specialist knowledge and experience in trauma.
All of our clinical management team are trained in Safeguarding Level 4, with some roles having been trained to level 5.
All paediatric case managers who join us to work with children and young people following catastrophic injury caused by personal injury or clinical negligence are able to join the Bush & Co Mentorship Programme. Within the clinical specialties programme, we deliver specific mentorship and CPD on children and young people’s case management which also includes self-directed learning, external CPD and self-reflection.
Bush & Co is proud of it’s partnership with the Child Brain Injury Trust and the joint venture service delivered to children, young people and their families following Acquired Brain Injury.
The service combines the skills, knowledge, experience and passion of two leading companies who share the same values; providing dedicated specialist paediatric case managers who can expertly provide access to rehabilitation and family support in one place.
If you have a child brain injury case and would like to benefit form specialist case management whilst, giving back to the Child Brain Injury Trust at no additional cost to you or your client then visit our dedicated child brain injury rehabilitation service site.
Use our bespoke, interactive search tool to find your next associate case manager, expert witness or behaviour specialist.
Browse through our network of clinical and vocational case managers and behaviour specialists to find the perfect match for you and your client.
Nicola Steel has been my daughter’s case manager for the last 18 months. Her knowledge, skills and advice along this very long journey we are on has been nothing more than outstanding. She has always made herself available to help support us and our daughter with advice when needed, speaking to doctors, consultants and specialist nurses where necessary. Her enthusiasm to help and support families is second to none. Going above and beyond when necessary. She listens where necessary, always ready to offer advice but also if she is uncomfortable about something she will always suggest speaking to GP or consultants. The relationship she has built with our daughter is lovely to watch, she has a lot of trust in Nicola.Client’s mother
Helen has always been available to us as a family. She has promptly answered the phone or emails that I’ve sent. Even been able to resolve lots of our problems.Client’s family
As a family Helen has listened to all of us.
Angeline always delivers incredible case management support to our clients and their families. She is trusted by both parties and is always across the issues in a case, responding proactively and efficiently. She is our go-to paediatric case manager.Sophie Davies, Moore Barlow
George Cleary has been brilliant. He interacts well with the client, develops trust and support and at the same time is responsive to the litigation needs to allow us to progress the client’s case.Claimant Solicitor
Angela Molnar has been a saviour to me and my son, she is reliable, respectful, trustworthy, and very honest and helpful. If only the world had more Angela Molnar’s it would be a pretty amazing place.Client’s parent, March 2022
Chris was an integral part of the claims process. She was able to give me updates after speaking to ‘P’ and kept me in the loop. She was also very proactive assisting the client with GP issues and treatment issues. I would welcome the chance to work with Chris again.Adam Burton, Sintons
Scott Hodder is excellent. I have worked with him for many years and have never been disappointed.Kimberley Owen, Stewarts
Children and young people case managers at Bush & Co work closely with clients from as early as the age of 12 to prepare them and their families for the transition to adult health services, providing the psychological support needed and engaging the appropriate professionals to proactively initiate and organise transition plans.
Take a look at the importance of early planning when working with children and young people in our article by Debbie Edler, Case Manager and Registered Nurse.
