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Bush & Co
Care Solutions

Directly employing your own care team, whether it be through a solicitor, case manager, or deputy can be a daunting prospect. Our team are here to ensure that you get the support you need, when you need it; all delivered in a way that keeps you in control at home.

Whether you are employing a full-time support team or part-time assistants, we understand that your needs won’t be the same as someone else. The type of care you want, the people you’d like to support you and the way you’re supported is unique. We aim to provide flexible, cost effective solutions that put you at the heart of everything we do. Whether you are a family seeking support for an adult or child or an adult seeking support for yourself, rest assured we’re here for you.

At Bush & Co Care Solutions we work with your case manager and/or care manager with the recruitment and ongoing support for your care team. From support with adverts and interviews, timesheets and payroll, employee relations issues or training and supervision, there are multiple options that can be tailored to meet your needs and you can talk to your case manager about how this can work in practice for you.

Bush & Co Care Solutions can provide:

  • Employment support for direct recruitment
  • Employment support for direct recruitment with additional care management support
  • Care management for directly recruited support workers without case management involvement
  • Employment support for the direct recruitment of nurses

We are regulated by the Care Quality Commission (CQC) and this means we ensure that the care and support you or your loved one receives is safe, effective, caring, responsive and well-led. In real terms this means we support your case manager with policies and procedures and practical audits of all elements of care to include any care plans, risk assessments and medication management.

Bush & Co Care Solutions have a registered manager with the CQC and her name is Jo Wilkins. You can contact her on 01327 876210 or Jwilkins@bushco.co.uk with any questions or concerns.

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Our Four Care Solutions

When deciding to use the direct employment model, lots of our clients express anxiety about how this works and what it looks like however you can be assured that we have experience in implementing this for hundreds of clients following a life-changing injury. In reality it isn’t a one size fits all model and therein lies its beauty; your specific circumstances are taken into consideration as we know that everyone is on a different pathway.

At Bush & Co Care Solutions we work with your case manager and/or care manager with the recruitment and ongoing support for your care team. From support with adverts and interviews, timesheets and payroll, employee relations issues or training and supervision, there are multiple options that can be tailored to meet your needs and you can talk to your case manager about how this can work in practice for you.

Bush & Co Care Solutions can provide:

  • Employment support for direct recruitment
  • Employment support for direct recruitment with additional care management support
  • Care management for directly recruited support workers without case management involvement
  • Employment support for the direct recruitment of nurses

Keeping you safe

There are a number of ways Bush & Co Care Solutions ensures you are kept safe at all times and support you or your loved one to follow the correct processes as an employer. Before the life-changing injury occurred, many people don’t ever see themselves as becoming an employer but you can be assured that Bush & Co Care Solutions has everything in place to ensure you can be the very best employer at the same time as receiving the very best care and support.

Employers Liability Insurance

When the fee payer instructs Bush & Co Care Solutions through the case manager or care manager, we work with the employer to ensure all the appropriate insurance policies are in place to cover support workers working in your home.

Sue Bowers

Pre-employment checks

All support workers, whether they be friends, family or a new recruit, are subject to the appropriate pre-employment checks that are used across the health and social care sector. These are really normal checks but may seem strange if you haven’t come across them before.

We ask the support workers to provide two references and undergo an enhanced DBS check. This is a police check which ensures that they do not have any convictions that would prevent them from working with vulnerable adults or children.

We also ensure the support workers have the appropriate permissions to work in the UK. All support workers (in line with Employment Law) are issued with a contract on day one of their employment. This contract is usually drawn up between the case manager or care manager, the fee payer and the team at Bush & Co Care Solutions and is based on information you or your loved one has provided.

Angela Wilson

Training and Induction

It is a legal responsibility for all people working with on behalf of you to have completed mandatory training before they are allowed to start work. Your case manager or care manager will decide what additional training your support workers may need and will work with Bush & Co Care Solutions to organise this.

All mandatory training is updated yearly so that if advice or guidance changes, your support workers are keeping up to date with the most current practice. Your case manager will arrange an induction for your support workers so they know everything they need to before they start to work with you.

Zoe Scott

Care Quality Commission

Bush & Co Care Solutions is regulated and monitored by the Care Quality Commission (CQC). Our involvement in your care means that your care and support and how it is delivered is monitored closely to ensure it is safe, effective, caring, well-led and responsive. This means that not only do we support with recruiting your support workers, we also ensure you have appropriate care plans, risk assessments and medication practices to keep you safe from harm. This is usually coordinated through your case manager or care manager who takes overall responsibility for the care provided by your support team.

Jo Wilkins

Head of Care Support Services

Service guides

View and download a selection of our service guides.

Our service guides