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Rewarding Case Management
at Bush & Co

Take your care, passion, skills and experience in a new direction.

Joining our team of associate case managers means joining a group of exceptional clinicians and case managers from across the UK. What sets them apart is not only their extensive expertise in catastrophic injury, rehabilitation, and support services, but also their genuine commitment to rebuilding lives and creating a fulfilling future for those we assist.

Case Manager Case Studies

Matt Bushell

In the face of life-altering challenges, the right support can make all the difference and Matt’s efforts have helped transform the life of a 36-year-old client who tragically lost all his fingers in a work-related accident in 2019. Matt's dedication and expertise allowed him to oversee the case seamlessly from hospital admittance right through to successful case management discharge.

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Nichola Stokes

In the face of immense challenges, Nichola has shown unwavering dedication in transforming the life of a young client who experienced spinal cord and traumatic brain injuries following a car accident in 2020. The accident involved the child’s three older siblings and mother, and each has suffered physical and psychological trauma following the accident.

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Scott Hodder

Rebuilding your life after a traumatic accident and a life-altering transfemoral amputation can be an overwhelming and lonely journey. Following his involvement as a pedestrian in a road traffic collision in 2017, a young man faced a long road to recovery ahead. With the support of a compassionate and experienced case manager in Scott, he found the motivation and resolve needed to conquer every challenge and achieve his rehabilitation objectives.

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Daniel Whitlock

In 2019, an 18-year-old client experienced a life-altering car accident that resulted in traumatic brain injuries. Throughout the challenges of their recovery journey, Dan has offered unwavering support and guidance as the lead case manager and continues to guide the client on their journey back to the life they enjoyed before the injury.

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At Bush & Co, you'll find a community of like-minded individuals who are passionate about making a difference. We thrive on challenging the status quo, caring deeply about our work, constantly learning from one another, and never losing sight of our goals. We believe this shared dedication makes our team truly special.

As an associate case manager, you'll have the opportunity to work closely with individuals who have experienced life-altering injuries. Your valuable contribution will involve:

  • Understanding and Assessing Needs: Your role will involve carefully assessing the needs of our clients in their home, taking into account their pre-injury circumstances, and identifying their unique post-injury requirements.
  • Developing Personalised Plans: With this understanding, you'll create comprehensive plans tailored to each client's needs, setting clear and manageable rehabilitation goals that pave the way for their successful recovery.
  • Collaborative Implementation: You'll work hand in hand with clients, as well as parents or caregivers in the case of children and young people, to implement these plans. Together, you'll navigate the journey, providing guidance, support, and encouragement every step of the way and advocating for your clients’ needs.
  • Coordinating Care and Support: In your role, you'll take charge of coordinating the various aspects of care and support. This includes ensuring access to necessary statutory services, therapy and rehabilitation programs, financial assistance, educational resources, vocational support, and even facilitating engagement in hobbies and lifestyle choices.
  • Monitoring Progress and Adaptation: As rehabilitation progresses, you'll carefully monitor the client's progress, closely observing any changes in their needs. With a proactive mindset, you'll swiftly respond to these evolving requirements, adjusting the plans and support accordingly to ensure the best possible outcomes.

Here are what some of our case managers have to say about their roles:

We take immense pride in how our case managers feel about being a case manager at Bush & Co and the difference they can make. Case managers join Bush & Co for many reasons, one of the most influential being our strong reputation in the industry, built on a foundation of trust, excellence, and professionalism. Our values, which encompass integrity, compassion, and a client-centred approach, resonate deeply with our case managers, fostering a sense of belonging and purpose. Additionally, our commitment to personal and professional development creates a stimulating and fulfilling environment, allowing our case managers to continuously grow and excel in their roles.

However, it is not just the initial attraction that keeps our case managers with us. They stay because of the unwavering support they receive, the diverse and engaging workload that keeps them motivated, and the flexibility and innovative ways of working that allow them to thrive. Together, these factors form a holistic and rewarding experience that makes Bush & Co an exceptional place to build a long and fulfilling career as a case manager.

Stuart Berry

Senior Clinical Operations Manager

Sports Scientist

Why Bush & Co is the Right Choice for You

At Bush & Co, we understand that as a self-employed case manager, you need the right support to excel in your role. That's why we go the extra mile to provide you with the necessary resources and assistance to help you thrive. When you choose to work with us, you can expect:

  • Dedicated Support: From day one, you'll have the unwavering support of a clinical operations manager who will be there to guide you through the initial months and remain a consistent point of contact and guidance throughout your entire journey as a Bush & Co case manager.
  • Efficient Administration Assistance: Our team of capable case manager assistants will handle the administrative tasks, freeing up your valuable time and allowing you to focus on what matters most - the client. We believe in empowering you to do what you do best.
  • Governance Guidance: We provide comprehensive guidance on governance matters, including ensuring compliance with IR35 regulations. Your peace of mind and that of your clients is our top priority.
  • Continuous Training and Development: We are committed to your growth and professional development. Through our induction program, regular CPD and key skills workshops, specialised training courses, supervision by a clinical operations manager, and case clinics, we ensure you have access to ongoing learning opportunities.
  • Mentorship Program: Join our bespoke Mentorship Program, which offers two distinct pathways - case management mentorship and clinical mentorship. Explore these pathways to enhance your skills and expand your expertise. Learn more about the Mentorship Program below.
  • Access to Specialists: We have a network of specialists ready to support you and your clients, including vocational rehabilitation and behavior specialists. In addition, our dedicated CQC registered care support team offer case management and direct employment solutions for your client. They also assist you to recruit and manage support workers and nurses in the home.
  • Safeguarding Support: Your concerns regarding safeguarding will never go unanswered. Our dedicated Safeguarding team, with their level 4 training, will work closely with you to address any issues and ensure the well-being and safety of those in your care.
  • Reliable Finance Management: Our specialist finance team takes care of processing all your case-related invoices and assists in managing client accounts. This way, you can focus on delivering exceptional care without worrying about financial matters.
  • Marketing Support: We provide marketing support to promote you – your skills, expertise and the difference you can make to people’s lives. We believe in showcasing your expertise and connecting you with relevant stakeholders.
  • Competitive Compensation: We recognize your clinical expertise and experience, and we offer competitive fees to reflect that. Additionally, we provide the flexibility for you to control your workload and determine your travel commitments.

Choosing Bush & Co means joining a supportive community that values your contributions and is committed to empowering you to make a real difference in the lives of those you serve. With our comprehensive support and attractive benefits, you can focus on what you do best - bringing your expertise and compassionate care to those who need it most.

The Journey Begins with Us

Embarking on a new chapter with Bush & Co as an associate case manager, especially after years of working as a clinician, can understandably be a little overwhelming, but we have a comprehensive onboarding process in place specifically designed to ease your transition into our team.

Your clinical operations manager will play a vital role as one of your key contacts. They will reach out to introduce themselves, provide guidance on what to expect, and share valuable resources to help you feel more at ease. You won't be alone during those crucial first few months and beyond - we'll be right there by your side, supporting you every step of the way.

As part of your new direction, you'll participate in our thorough induction program. This is an excellent opportunity for you to meet the various teams across Bush & Co and gain a deeper understanding of how they contribute to supporting you. It's also a chance for you to ask any questions you may have. You'll quickly discover that everyone within our organisation shares a common purpose - to provide exceptional support to our clients - and they are more than willing to assist you in getting up to speed.

Florence Hing

Case Manager


Unleash Your Experience

At Bush & Co, we value the depth of knowledge and expertise that comes with experience. That's why we require all our associate case managers to have a minimum of five years' experience in their respective professions. We believe this timeframe allows you to bring a wealth of practical and theoretical experience, as well as the latest best practices, to the table when working with our esteemed clients.

By having such a solid foundation of experience, you can draw upon a rich tapestry of real-world scenarios and solutions. Your extensive background empowers you to navigate challenges with confidence and deliver the highest level of support to our clients.

In addition to your professional experience, we also highly value leadership and supervisory skills. Ideally, our associate case managers have had the opportunity to lead or supervise teams. This leadership experience demonstrates your ability to guide and inspire others, fostering collaboration and ensuring a cohesive approach to achieving our collective goals.

Eloise Ross

Case Manager


Release Your Specialised Expertise

We are dedicated to supporting individuals who have experienced catastrophic injuries and to effectively cater to their unique needs, we seek associate case managers with a wealth of experience in specific areas of expertise. We are particularly interested in professionals who have honed their skills in areas such as Spinal Cord Injury, Acquired Brain Injury, Amputation, Cerebral Palsy, complex Orthopaedic injuries, and more.

We recognise the immense value of your specialised knowledge and the positive impact it can have on the lives of those we serve. Together, we can make a difference to the lives of children, young people, and adults who have faced life-altering, catastrophic injuries.

Victoria Davies

Case Manager

Sports Rehabilitation

Our commitment to quality and compliance

At our organization, we truly value the importance of maintaining high standards and ensuring adherence to regulations. To achieve this, we encourage all our team members to become members of their respective professional bodies. By doing so, we not only foster a sense of belonging but also emphasise the significance of professional development.

In situations where our associate case managers work closely with vulnerable adults, children, and young people, we require safeguarding training at a level 3 standard. We offer this training in-house, demonstrating our commitment to equipping our team members with the necessary skills to create a safe and nurturing environment for those they serve.

Georgie Payne

Case Manager


The Bush & Co Mentorship Programme

A key initiative of our investment in our team's growth and development is our ground-breaking Mentorship Programme, designed to build new standards in best practice within case management and equip all new case managers with the essential skills and competencies needed to excel in case management and their respective clinical operations.

Using the competency frameworks of CMSUK, BABICM, and the VRA to inform its design, the Bush & Co Mentorship Programme is a comprehensive 6-month journey tailored to provide a solid foundation for professional success. With an appreciation that the early stages of any career can be daunting, we have created an immersive experience to ensure case managers have the necessary tools, knowledge, and support to thrive in the field.

The Mentorship Programme offers two pathways; one is to instil the core competencies attributed to accomplished case managers and the other is to expand clinical knowledge in specific areas where the business and the individual share a belief that they can make a positive difference.

What differentiates our Mentorship Programme is the calibre of mentors that work alongside individual case managers. Each mentee is directly supported by a senior colleague and has access to the Clinical Operations Team, led by Fiona Kenny as the Head of Case Management and Rehabilitation at Bush & Co.

Relationships between mentor and mentee are respectful and collaborative and are built upon sharing of knowledge and guidance on how to apply it in case management practice. Every mentor is a seasoned professional with a wealth of experience in case management and clinical operations. They are passionate about sharing their expertise and guiding mentees every step of the way. Their invaluable insights empower them to navigate complex scenarios, make informed decisions, and deliver the highest standard of care to clients.

We firmly believe that investing the professional development of all employees not only benefits the individuals but also elevates the organisation as a whole. Through our Mentorship Programme, we aim to cultivate a nationwide community of skilled case managers who are passionate about making a positive impact on the lives of clients across the UK.

Julie Stannard

Case Manager

Registered General Nurse

Bush & Co Case Managers – Who You Are

You’re a clinician who has gained valuable skills and experience supporting people after life changing injuries and illness and recognise the profound impact of the right support and care on rehabilitation outcomes.

You recognise the significance of establishing strong connections and trust with a diverse range of professionals, children, young people, adults, and families and your approach is proactive and solution-focused, grounded in sound clinical reasoning. By taking these actions, you ensure that the individuals you support receive the best possible care.

As part of our network of specialist clinicians at Bush & Co, you'll be joining a dedicated team supporting vulnerable individuals, including children, young people, and adults with life-changing injuries such as Acquired Brain Injury, Spinal Cord Injuries, Orthopaedic injuries, Amputations, limb loss, and psychological injuries.

As an associate clinical case manager at Bush & Co, you will receive comprehensive support in various aspects of your role, including administration, governance, safeguarding, professional development, marketing, finance, and quality assurance. We believe it's these additional measures that set us apart.

We understand that transitioning in your clinical career may raise questions. That's why we provide dedicated support from a clinical operations manager and grant you access to our wealth of knowledge and experience at Bush & Co. We're here to ensure you have the necessary resources to thrive in your role.

Joining Bush & Co means having the opportunity to make a real difference in the lives of those who need it most. We value your expertise and experience, and we're committed to supporting you every step of the way.

Nigel Lishmund

Case Manager and Team Leader

Excercise Science Professional