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Bush & Co Care Managers
Empowering Positive Care Pathways

At Bush & Co Care Solutions, our care managers possess unrivalled expertise in coordinating the quality and delivery of patient care following catastrophic injury and support clients to enjoy fulfilling lives.

They play a pivotal role in supporting individuals’ post-settlement care, ensuring that their rehabilitation journey continues to be smooth and successful after they return home. With their wealth of experience and comprehensive knowledge, our care managers supervise and guide patients through the various stages of treatment and rehabilitation, ensuring seamless transitions and continuity of care. In addition, they work closely with case managers during litigation to ensure clear roles of rehabilitation and care management are defined.

Expert Care Management

Well-versed in navigating the complexities of the healthcare system and collaborating closely with multidisciplinary teams to ensure a holistic approach to care, care managers are a key point of contact between patients and their extensive network of care providers, displaying exceptional leadership, effective communication, and impeccable organisational skills in ensuring our clients receive the highest levels of care and support.

The multifaceted role encompasses a range of key responsibilities, all aimed at safeguarding the delivery of exceptional care and facilitating positive outcomes. The main pillars that define our care managers' roles include:

  • Safeguarding the Delivery of High-Quality Care: At the core of our care managers' mission is gaining a profound understanding of our client's needs and ensuring their care requirements are met with unwavering precision. Through a meticulous review of medical records and proactive assessment, they identify and address potential challenges even before they arise. Our goal is to continuously optimise the quality and effectiveness of the care our clients receive.
  • Building Effective Relationships: We believe in the power of building strong and meaningful relationships with our clients, their families, dedicated staff, and external partners. These connections are the bedrock of positive communication, fostering an environment where all parties collaborate seamlessly to meet our client's care needs. Whether it's working closely with case managers or linking clients with support systems within their community, we prioritise building lasting connections that enhance the care experience.
  • Staff Recruitment, Training, and Supervision: Drawing from our deep understanding of our client's unique needs, our care managers expertly recruit direct employment support workers and nurses who possess the necessary qualities and skills to provide exceptional care. Through comprehensive initial and ongoing training, we ensure that our care providers are equipped with the knowledge and expertise to fulfil their daily responsibilities with excellence. We leave no room for knowledge gaps and continuously supervise our care providers to maintain the highest standards of care.

We hold ourselves to the highest standards of care provision and our care managers are regulated by the Care Quality Commission (CQC), ensuring that our care settings meet recognised standards. With this assurance, you can trust that our care managers are dedicated to upholding the highest quality of care for our clients.

A Seamless Care Experience

The dedicated care managers at Bush & Co Care Solutions oversee various aspects of care to ensure our clients' wellbeing and safety. Our warm and engaging approach allows us to forge strong relationships built on trust, empathy, and a genuine commitment to person-centred care. Some key areas where our care managers excel include:

  • Home Visits and Property Assessments: We understand the importance of providing a safe and comfortable environment for our clients. Through regular home visits, our care managers conduct thorough risk assessments to ensure that properties are suitable and identify any necessary changes to enhance safety and accessibility.
  • Care Planning: Our care managers work closely with our clients and their families to develop comprehensive care plans that align with their unique needs and aspirations. By actively involving our clients in the decision-making process, we ensure that the care provided remains client-centric, empowering them to live their lives to the fullest.
  • Risk Assessments: Meticulous risk assessments are conducted in line with clinical recommendations, guaranteeing the well-being of our clients and the support staff working with them. Whether it's evaluating proposed travel routes and accommodation or identifying potential risks in the home environment, we are committed to safeguarding.
  • Advice and Support: Serving as trusted sources of guidance for our clients and their families, we offer expert advice on a wide range of medical and non-medical areas, helping identify potential improvements in the level and type of care needed. Our aim is to provide holistic support, addressing not only the physical aspects of care but also the emotional and social well-being of our clients.
  • Recruitment and Onboarding: Our care managers understand the needs of the client within the home and the exact requirement of support workers and nurses. On understanding this need, care managers can recruit the highest calibre or care worker and provide the client with choice, dignity and control over the care they receive. Once the right carers have been found, our care managers manage the onboarding process and provide ongoing support by leading on payroll and pensions, employee relations, leaver processing, supervision, rotas, clinical training and competency sign-off.

Your Care Management Partners

Partnering with Bush & Co Care Solutions means gaining access to a team of passionate and dedicated care managers who will be with you every step of the way, providing unwavering support, fostering effective communication, and delivering care of the utmost quality.

Our Care Managers have a deep understanding of the rehabilitation process and with their expert guidance, patients can confidently navigate the intricate web of safe, effective, compliant and well-led care in the home. Our care managers provide the necessary support to manage any challenges that may arise, advocating for the patient's needs and ensuring their care needs are met.

Choosing Bush & Co care managers means choosing a team of professionals dedicated to facilitating positive rehabilitation journeys and committed to providing exceptional support, coordinating high-quality care, and empowering individuals to regain their independence and rebuild their lives.

Meet our Care Managers

Choosing to work with Bush & Co Care Solutions means that you not only partner with an experienced care manager, but you and your client has access to a dedicated wider care management team with a wealth of experience in direct employment, catastrophic injury and care in the home.

Meet our care solutions support team