Setting the Standard in Employer Liability Case Management and Rehabilitation
Employers’ liability claims are a significant aspect of modern workplace risk management, arising when an employee experiences injury, illness, or loss as a result of employers’ alleged negligence or breach of statutory duty. The catastrophic injuries clients can experience as a result can have a significant impact and require early intervention to ensure appropriate support is provided so that rehabilitation can progress.
Employers’ liability cases can be complex, however at Bush & Co we bring structure, experience and knowledge to support you, whilst you manage the case. We work with you and your client proactively, to coordinate rehabilitation and reduce risk, all running seamlessly while legal processes evolve. The steps below demonstrate how we work towards practical outcomes for you and your clients and why we are a trusted partner in employer liability cases.
Clinical Triage at point of enquiry
At Bush & Co each enquiry we receive is reviewed through a clinical lens. We know that in catastrophic injury and employer liability cases, early rehabilitation decisions can influence recovery. With a clinician reviewing each enquiry, you can be confident that we identify the right case manager for your client and quickly. We provide an informed decision with a deeper understanding of injuries, anticipating the person behind the injury and their likely rehabilitation needs.
Early Mobilisation
Working with us you can be assured of a rapid turnaround in conducting an Immediate Needs Assessment (INA), rehabilitation planning and Multi-Disciplinary Team coordination. Working under the Rehabilitation Code we are able to support early mobilisation, effectively liaising with NHS and local authority services to ensure your client gets the support they need, when they need. Work place incidents can often be traumatic and so where required, we always consider early access to psychological support and specialists.
Risk management
Case management brings structure to uncertainty. In employers’ liability claims, it helps all parties understand the injured person’s needs, the barriers to recovery and the risks that may affect return to work, independence and long-term outcomes. By identifying those risks early and coordinating the right rehabilitation response, case management can support better recovery while helping to manage cost, complexity and delay.
Our INAs address the severity of the injury, cognitive and executive function, emotional regulation, communication, pain, fatigue, nutrition, movement and daily living. Assessing this broad section of factors provides us with an holistic view of your client and their rehabilitation needs. In doing so we can identify important rehabilitation goals that are not just clinical.
Goal Setting
Once a case manager has worked with a client to establish their clinical needs as well as what is important to them as a person, they will establish realistic rehabilitation goals that the client can work towards. Goals will vary greatly depending on a clients’ priorities and the injury they have sustained, however, in all cases the case manager will work with them to break their goal down into clear achievable steps and measurable outcomes.
Where appropriate a client’s ultimate goal may be to return to work, whether this is in the same capacity as before their injury or in a new capacity. This may be returning to the same company in a different role, continuing the same role in a different company or perhaps something different altogether. We understand that in employer liability cases this is a process that needs to be handled with extra care and sensitivity due to the nature of where your client’s injury occurred. We have a specialist team of vocational case managers who support clients to achieve their goals in returning to work.
Vocational case management
The vocational case management and rehabilitation service we provide, helps clients following catastrophic injury to overcome barriers and supports them through education, training, work and meaningful activity.
Where appropriate, our vocational case managers focus on vocational assessments, returning to work and career redirection to ensure clients have the best opportunities post-injury. They are specialists who support clients to overcome barriers to work towards some form of routine and a sense of purpose following their injuries, which has a positive effect on their physical, psychological and social wellbeing.
Practical Outcomes
We build client confidence through clear next steps that all work towards practical outcomes, including discharge planning and vocational direction or redirection. Our case management service runs seamlessly ensuring that function, clinical evidence, risk and care planning continue moving forward all whilst the legal process continues.
By instructing Bush & Co for case management in employer liability cases, you can be assured that you client’s rehabilitation is in safe hands. We bring structure through clinically led rehabilitation that supports the client, and delivers outcomes.
